FAQ
- Are you TS 16949 registered ?
- Do you make parts for the automotive industry ?
- Do you provide assembly service ?
- Who are the owners of the company ?
- How long have you been in business ?
- Can you inspect complex formed parts & certify tooling ?
- What are the largest parts you make ?
- What is the thinnest material you work with ?
- Do you make/design your own tooling ?
- Do you make prototypes & help with design engineering ?
- How many employees do you have ?
- What is an example of your “progressive” management ?
- Do you ship to your customers on time, in full, more than 99% of the time, against their latest schedule or delivery agreement?
- Does everyone in the company know who the key customers are and what differentiates the company’s products and services from the competition?
- Do all staff who are in contact with customers have the authority and empowerment to resolve customer problems?
- Do kanbans control your supply chain?
- Is there is a programme in place to progressively reduce non value-adding costs?
- Is there a culture of Total Quality?
- Do you audit the product and process quality inside the test limits?
- Have you foolproofed critical jobs?
- Do you have an active policy to help keep work areas clean, tidy and uncluttered?
- Is there a culture of continuous improvement in customer service?
- Is your company environmently configured?
Answers
Q Are you TS 16949 registered ?
A Yes
Q Do you make parts for the automotive industry ?
A Yes, approximately 99% of our work is automotive.
Q Do you provide assembly service ?
A Yes, we provide mechanical assembly & welding services.
Q Who are the owners of the company ?
A Rajendra Bagwe- cofounder-Director, Amol Chitnis – cofounder-Director, Devendra Bapat-cofounder-Director.
Q How long have you been in business ?
A We have been in business over 19 years.
Q Can you inspect complex formed parts & certify tooling ?
A Yes, we have a CMM, 800 MM X 600 MM X 500 MM
Q What are the largest parts you make ?
A We stamp the SUV chassis long members which are 1200 mm long, In addition, we are capable of producing various sizes and shapes of stamped products. Our largest press bed size is 3000 mm x 2000 mm. The thickest material size we handle is 10 mm.
Q What is the thinnest material you work with ?
A Typically, 0.75 mm. But the range goes from 0.75 mm, 1.0 mm, 1.2 mm, 1.6 mm, 2.0 mm, 2.5 mm, 2.8 mm, 3.0 mm, 3.5 mm, 4.0 mm, 4.5 mm, 5.0 mm, 6.0 mm and so on…
Q Do you make/design your own tooling ?
A Yes we have a state-of-art design & development setup. We design & build our own tooling up to a certain size and complexity
Q Do you make prototypes & help with design engineering ?
A Yes, we offer value engineering services & design for manufacturability assistance.
Q How many employees do you have ?
A Currently, we have 600 highly motivated and committed young people. Our average employee age is 28 and we give great stress on mult-skilling.
Q What is an example of your “progressive” management ?
A We have a very strong Kaizen movement in the group which promotes everyone’s involvement. We have cell owners who are associates working on the machines but responsible for the upkeep of the machines, for quality and for continual improvements in their cells. Our regular appraisal system covers a 360 degree appraisal involving everyone in the company from top to bottom. The company does not have a union and all the critical decisions are taken democratically.
Q Do you ship to your customers on time, in full, more than 99% of the time, against their latest schedule or delivery agreement ?
A All objectives are subordinate to the requirement to ship what our customer expects, when expected, with all relevant paperwork complete. 99.9% of items shipped arrive at the customer at the agreed time, within any agreed tolerance.
Q Does everyone in the company know who the key customers are and what differentiates the company’s products and services from the competition?
A Yes. Awareness of the strengths and weakness of our company’s product or service is a key factor in achieving the involvement of everyone in our company.
Q Do all staff who are in contact with customers have the authority and empowerment to resolve customer problems?
A Managing the points of contact with our customers is the single most important company success factor. All our customers are confident that any problems they have will be speedily resolved and they will be kept fully informed, preferably by the person they initially contacted.
Q Do kanbans control your supply chain?
A Yes. As a world class manufacturer we supply our customers on a kanbans basis, whether the kanban messages take the form of a fax, card, empty container or requires us to visit their plant to replenish your products.
Q Is there is a programme in place to progressively reduce non value-adding costs?
A Yes. A non value-adding cost is anything which adds cost but not value to the saleable product or services provided by the company to customers. All the wastes are investigated from time to time. Every new product and process is evaluated against the need to reduce waste.
Q Is there a culture of Total Quality?
A Yes. There is a culture of total quality throughout the business. Every person or team that has a job to do is able to check that the job has been done correctly and is given the training, equipment and responsibility for doing so. The role of quality control is to audit quality and feedback long term process control information. The principles of total quality should permeate all activities.
Q Do you audit the product and process quality inside the test limits?
A Yes.You cannot get to parts per million quality levels if your quality checks only sort the good from the bad, the passes from the failures. Everyone involved with a task that can vary, checks whether the process is within the tolerance band and is able to take corrective action. The technique generally used is statistical process control.
Q Have you foolproofed critical jobs?
A Yes.To reach parts per million quality standards, jobs have to be made foolproof. Foolproofing (called poka-yoke by the Japanese) means that either mistakes cannot be made or, if this is not possible, the equipment will automatically identify and/or stop when a reject part is produced.
Q Do you have an active policy to help keep work areas clean, tidy and uncluttered?
A Yes. We practice 5S.It has been shown time and again that tidy work areas reduce the frequency of errors and delays. We have regular inspections of our work areas and continually look for ways to tidy up the processes.
Q Is there a culture of continuous improvement in customer service?
A Yes. There is an active customer service improvement group looking at all the tools and techniques available to be more responsive to customers. Significant lead time reductions, for instance, involves most functions in the company working together. This quality target applies also to mistakes in the shipping and packing departments, invoicing and even such things as order confirmation.
Q Is your company environmently configured ?
A Yes. The Company is EMS ISO 14001:2004 and OHSAS 18001:2007 Certified.